Customers.ai

CustomersAI is the AI retention platform trusted by 500+ Shopify brands running on Klaviyo. We turn first-party customer data, on-site and off-marketplaces, into measurable revenue, boosting Klaviyo revenue by +25% while cutting ESP costs in half, backed by a 4x ROI guarantee.

Our suite of Klaviyo-native tools covers the full retention stack:

X-Ray — Extended identity resolution that recognizes 3–5x more shoppers than Klaviyo alone, closing the gap left by expired cookies, cross-device browsing, and first-time visitors.

Marketplace X-Ray — Resolves anonymized orders from Amazon, Walmart, Target, TikTok Shop, into real, deliverable customer identities - turning marketplace buyers you already earned into customers you actually own, and syncing them across CAPI for activation and attribution.

Alfred — An AI audience agent that builds high-velocity engagement segments to lift deliverability and revenue across every send, while automatically flagging profiles to suppress or reactivate — cutting wasted Klaviyo spend by an average of 50%.

Inboxer — A deliverability script that moves emails out of the Promotions tab and into Primary, recovering revenue that's currently going unseen (up to 40% of email revenue is lost to Spam/Promotions).

We're official partners of Klaviyo, Shopify, Meta, and Google, and integrate natively with Blotout, Elevar, and Triple Whale.

Customers.ai and Share Local Media work together to help brands turn digital intent into measurable offline engagement. By combining Customers.ai’s website visitor identification and audience data with SLM’s direct mail capabilities, brands can identify high-intent audiences and reach them with timely, targeted mail.

Together, we help brands connect their digital and physical marketing strategies, creating another touchpoint to re-engage prospects, drive conversions, and maximize the value of their website traffic.